Eclipse Records, 4 The Arcade, Walsall, WS1 1RE // 01922 322142 // Open Tues-Fri 10am-4pm & Sat 10am-5pm

Shipping & Stock Policy


Our General Shipping, Fulfilment and Stock Policy

We work our shipping costs out based on weight aggregation of your total order, and use protective packaging that has been proven to look after your vinyl

We also work with a varied selection of postal services and couriers which enables us to provide what we consider to be reasonable rates and service for delivery

You can of course select the option to collect from our Walsall town centre store

If you order a combination of in stock, to order or pre-order items as one, then we will hold these until all stock is in to despatch. Any items that we order in are usually in within a few days from order receipt, but can ocasionally take longer and we will keep you fully informed in this case

If you prefer not to wait for pre-order items, then please ensure that you complete separate orders for each delivery you require

We hold stocks of many new and recent releases, but also supply many titles to order. Most catalogue items are to order. We of course will provide a full refund should any item not be available

Pre-order titles and associated release dates are subject to both change and availability. Should we not be able to supply any pre-order title you will of course be refunded in full

Any items selected for store collection and not collected within 28 days of notice of availability will be marked as fulfilled on our order management system without further notice. They will of course remain safe for you to collect.